5 Lessons I learned from helping a top UK Business Coach Improve his social customer service

Here are the 5 Lessons I learned from helping one of the UK’s top Business Coaches (Peter Sage) Improve his social customer service as well develop an Engaging and Passionate Social Following in Just 3 Months – Spending Less than 2 Hours per Day with ZERO Ad Budget. The most common problem faced by businesses…

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27 Social Media Experts give you their #1 practical tip for managing customers on Facebook

Is your business struggling to see results on Facebook? Does it feel like not enough people are seeing the content or engaging with your Facebook page? With so much information out there it can often be tough to decide what to follow or who to listen to. That is why I believe one of the…

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Why Building A Passionate Facebook Community Works [Case Study]


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Ever been to a music concert or seen your favourite band or artist perform on TV? If you answered yes, then you will notice there’s one thing that every concert & performance will have in common. Can you guess what it is? Passionate fans! One of the reasons the experience is so much more enjoyable…

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10 Ways to Handle Unhappy Customers on Social Media

The ways consumers interact with businesses online are fast evolving, and so is our expectation of customer service. Especially now when more and more unhappy customers are turning towards social media for a solution. We live in a world of instant gratification, and customer service through social media can give consumers fast response to satisfy…

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How to use Social Media to Manage Customer Conversations

Discover How to use Social Media to Manage Customer Conversations

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How brands can enhance the customer experience using social media

Discover the key ways your business can use social media to create a strong and positive customer experience. Helping you to build life long customers.

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Why the latest Facebook updates help boost customer service

Why Facebook’s latest updates are great news for Facebook pages carrying out customer service -- - NEW BLOG LIVE -- WWW.RAVISHUKLE.COM

Discover how the latest Facebook updates help to boost customer service for Facebook page owners.

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How do you deal with customer complaints?

Have you ever complained about bad customer service? of course you have! But the real question then becomes were you vocal about it? The way I look at it there are two kinds of customer. #1 The first is your vocal customer Your vocal customer is the type of person to quite simply say what’s…

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How to start using Social Media for Customer Service

  Are you a business owner or entrepreneur looking to use social media for customer service? If you said yes – then your customers are very lucky people, and you have come to the right place! I recently gave a talk at the SocialHackUK conference here in London on how businesses can use social media for…

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6 Ways To Grow Your Online Community Using Twitter

I’m at where I am today all because of Twitter.   You see, before Twitter my circle of friends was confined to the people I knew through school. Connecting with new people was tough.   When I started Twitter the first response I got was from someone I didn’t know. He was from the United…

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How STK Vegas used Social Media to turn my negative experience into a positive one [Case Study]

How important do you find customer service? Like me, I’m sure you would rate its importance very highly. Good or bad customer service can make the difference between becoming a loyal customer or never visiting again ~ Click To Tweet Let’s face it — the worst thing a company can do is ignore their customers.…

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