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HAPPY CUSTOMERS FOR LIFE?

discover how customer service can help your online retail company to:

  • Increase Sales & Repeat Business
  • Create Happy Customers & Employees who do the marketing for you
  • Boost business growth & Productivity
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BENEFITS OF GREAT CUSTOMER SERVICE

  • Increase Sales & Repeat Business

  • Increase Your Businesses Growth

  • Increase Good Publicity

  • Generate Positive PR for Your Company

  • Save Your Company Money

  • Increase Employee Motivation

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RECENT POSTS

How do you deal with customer complaints?

How do you deal with customer complaints?

Have you ever complained about bad customer service? of course you have! But the real question then becomes were you vocal about it? The way I look at it there are two kinds of customer. #1 The first is your vocal customer Your vocal customer is the type of person to quite simply say what’s on their mHow do you deal with customer complaints?
How to start using Social Media for Customer Service

How to start using Social Media for Customer Service

  Are you a business owner or entrepreneur looking to use social media for customer service? If you said yes – then your customers are very lucky people, and you have come to the right place! I recently gave a talk at the SocialHackUK conference here in London on how businesses can use social media foHow to start using Social Media for Customer Service
6 Ways To Grow Your Online Community Using Twitter

6 Ways To Grow Your Online Community Using Twitter

I’m at where I am today all because of Twitter.   You see, before Twitter my circle of friends was confined to the people I knew through school. Connecting with new people was tough.   When I started Twitter the first response I got was from someone I didn’t know. He was from the United States - s6 Ways To Grow Your Online Community Using Twitter

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WHAT OTHERS HAVE TO SAY

Ravi is one of the UK’s best marketing representatives, and comes highly recommended! Always social, always helpful, always on the ball with the latest news and updates - what more could you ask?! It has to be said that there aren't to many UK Online 'so called' professionals I would be confident to work with on client projects, but I would work with Ravi any day! Keep up the excellent work!

Vanessa Lewis
Social Catapult

A fantastic help, who went out of his way to ensure that our problem was handled effectively and successfully. Never gave up on us and always came up with solutions to obstacles.

Active Channel

Ravi was very professional, and very quick in handling our Facebook inquiry for us. You can always rely on him in doing a great job as he takes care of and ensures the customer gets what the customer requested. Highly recommend his services to all.

Slim Gum Team
LA Tone

Ravi is a Marketing GURU, he helped us to grow our Wowmum community from scratch and gave the brand a push the we needed! Look forward to working with him again!

wowmum
Ravi Shukle - social media specialist

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