RAVI SHUKLE

Social Media & Online Customer Service Expert

"Helping you increase online sales & customer loyalty through great customer service"

Let me show you step by step how your business can increase sales and repeat business with customers on social media

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RECENT POSTS

10 Ways to Handle Unhappy Customers on Social Media

10 Ways to Handle Unhappy Customers on Social Media

The ways consumers interact with businesses online are fast evolving, and so is our expectation of customer service. Especially now when more and more unhappy customers are turning towards social media for a solution. We live in a world of instant gratification, and customer service through social media can give con10 Ways to Handle Unhappy Customers on Social Media
How to use Social Media to Manage Customer Conversations

How to use Social Media to Manage Customer Conversations

Social media has done perhaps more than any other technology to bridge the gap between consumers and businesses helping us to connect with and manage customer conversations on a daily basis. Indeed, with just a few social media accounts, businesses can create a dedicated following to which they can share their latest nHow to use Social Media to Manage Customer Conversations
How brands can enhance the customer experience using social media

How brands can enhance the customer experience using social media

According to the White House Office of Consumer Affairs, News of bad customer service reaches more than twice as many ears as praise for a good service experience ~ Click To Tweet So what does this mean? This means if you don’t look after your customers -- especially on social media -- they are far more likely to How brands can enhance the customer experience using social media

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WHAT OTHERS HAVE TO SAY

Ravi is one of the UK’s best marketing representatives, and comes highly recommended! Always social, always helpful, always on the ball with the latest news and updates - what more could you ask?! It has to be said that there aren't to many UK Online 'so called' professionals I would be confident to work with on client projects, but I would work with Ravi any day! Keep up the excellent work!

Vanessa Lewis
Social Catapult

A fantastic help, who went out of his way to ensure that our problem was handled effectively and successfully. Never gave up on us and always came up with solutions to obstacles.

Active Channel

Ravi was very professional, and very quick in handling our Facebook inquiry for us. You can always rely on him in doing a great job as he takes care of and ensures the customer gets what the customer requested. Highly recommend his services to all.

Slim Gum Team
LA Tone

Ravi is a Marketing GURU, he helped us to grow our Wowmum community from scratch and gave the brand a push the we needed! Look forward to working with him again!

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Ravi Shukle - social media specialist

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